Privacy Policy

Privacy Policy

Last updated:

1. Data Controller

BIOTERRAMAR
Contact email: info@bioterramar.gr
Website: https://www.bioterramar.gr

2. Data we collect

  • Contact details you provide via forms (name, email, phone, message).
  • Technical/analytics data (IP address, device/browser, pages viewed) via cookies/similar technologies. See our Cookie Policy.
  • Embedded media (e.g., YouTube) loaded only with your consent via the cookie banner.
  • (Optional) reCAPTCHA for anti-spam protection on forms.
  • Responding to enquiries & support (Art. 6(1)(b)/(f) GDPR).
  • Site operation & security: strictly necessary cookies, abuse detection (Art. 6(1)(f)).
  • Analytics (GA4) & embedded media: based on consent (Art. 6(1)(a)).
  • Legal compliance (Art. 6(1)(c)).

4. Sharing

Hosting/IT support providers; consent & analytics tools (CookieYes, Google Analytics 4); anti-spam/security (e.g., Google reCAPTCHA, if used). All under appropriate data processing agreements.

5. International transfers

When applicable (e.g., Google services), transfers rely on appropriate safeguards (Standard Contractual Clauses, etc.).

6. Retention

  • Contact forms: for as long as needed to handle your request and as required by law.
  • Analytics: per Google’s retention controls with anonymization/limitation where available.
  • Cookies: per their lifespan (see Cookie Policy).

7. Your rights

Access, rectification, erasure, restriction, portability, objection, and withdrawal of consent.

To exercise: info@bioterramar.gr.
You may lodge a complaint with your supervisory authority.

We use CookieYes for consent management and Google Consent Mode v2. Before consent, analytics/ads tags operate in a limited state. Details in our Cookie Policy.

9. Security

We implement technical and organizational measures (SSL, access controls, software updates, backups).

10. Minors

Our services target adults and are not directed at children under 16.

11. Third-party sites

Links to third-party websites have their own privacy policies. Please review them.

12. Changes

We may update this policy. The current version will be posted here with the date.

Privacy contact: info@bioterramar.gr